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| Frequently Asked Questions |
What size generators do you operate?
We offer a range of machines from 12kVA upto 1250kVA
What size generator do I need?
This depends on the power requirements of the systems you wish to run.
We can help determine this during our discussions.
We need a generator with variable voltage outlets, can you help?
Our range offers generators with fixed variable voltage outlets or distribution units built to your specification.
What do I do about the fuel?
We offer a comprehensive fuel management program. From supplying your initial fuel delivery through to managing regular ‘top-ups’ whilst your generator is working on site.
Can you install the generator for us?
Our team of qualified engineers and electricians can visit your site initially to evaluate the work required and then install and commission all systems required to ensure your site is fully functional during the hire of temporary power.
We need the generator delivering at night/at a weekend to avoid disruption to the site/workplace, Can you deliver outside normal working hours?
Because we operate our own fleet of lorries complete with cranes we offer a totally flexible delivery service to suit your needs.
It’s the middle of the night/or a weekend and I need a generator now, can you help?
Yes. We offer a guaranteed 24/7/365 call-out service in the event of your site suffering a power failure.
Physically, how big is the generator?
This depends on the type of generator you require. The fleet ranges from small road towable units to large 30’ ISO containerised generators on trailers.
Do you operate an ‘Out of hours service’?
Our guaranteed 24/7/365 also covers the event of any breakdown you may encounter.
We have our own generator, can you service and repair it?
Our Technical Services Division routinely service and maintain customer’s own machines. Flexible maintenance agreements can be tailored to your specific requirements.
We do not need to hire a generator but can you sell me one?
Yes. Our Sales Team can guide you through all your requirements to ascertain your needs. The full package of design, supply, installation, commissioning and maintenance is available utilising our in-house expertise.
We are concerned about noise and environmental pollution, how does your equipment conform to current legislation?
Our range of ‘Super Silent Generators’ conform to current legislation.
We are planning a large event, and don’t really know what we want, can you help to plan the event with us?
Our Field Sales Engineers can attend your premises and/or the location of your event to discuss the correct requirements to ensure your event passes without interruption. In addition we can supply a ‘back-up’ generator in the unlikely event the main generator fails. We also offer mobile lighting towers ideal for illuminating other specific area of your event such as car parking and walkways.
We are having a new piece of machinery installed and the mains supply at our premises doesn’t have enough capacity and the local distribution company has quoted us for upgrading the supply which is very expensive and has an extended completion date. How can you help?
We can offer two alternatives: Firstly, you could hire a generator for the additional power required on a long/short term basis to cover the extended completion date or as an alternative to up grading your incoming supply. Or secondly: our Sales Department can quote for the option of you purchasing a generator to fulfill your power needs without the expense of upgrading your mains supply.
Geographically, what areas do you cover?
We are able to supply all our services wherever you have the need. We hire and sell throughout the country and also for overseas projects. |
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